After a lockdown order went into effect in India in late March, “we saw the volume of calls basically half the next day,” Quilici said.
In recent months, federal agencies have focused on going after the small telecom providers that were allowing calls from COVID-19 scammers, citing the urgency of the pandemic.
And free blocking tools that were already in place on many people’s phones help consumers dodge unwanted calls, so it’s not clear how many have noticed the lower numbers of scam and telemarketing calls in the past couple months.
“What we do hear from consumers is call blocking tools are effective in reducing a significant number of robocalls but some unwanted calls are going to slip through,” said Maureen Mahoney, a policy analyst with Consumer Reports.
Complaints about unwanted calls to the Federal Trade Commission have been steadily trending down since late 2018, and dropped by more than half in March from the year before, to 240,000.