Techpreneur sets up one-stop app for insurance products
Thursday, June 25, 2020 0:01
By FAUSTINE NGILA
Bente Krogmann, innovator of mTek, a platform for insurance products.
PHOTO | COURTESY
Bente Krogmann came up with the idea of a mobile app in 2019, seeking to revolutionise customer experience and eliminate the laborious insurance paperwork.
Contrary to traditional insurance cover registration that takes several days and requires too many photocopies of identity documents in paper form, registering on the app takes just about six minutes.
With regard to motor insurance, mTek has developed an app for valuers which allows them to schedule appointments and file their reports.
"Also the payment from clients done from within the app goes to the underwriter directly which is line with the Insurance Act," she says
The cost of the premiums is based on policies, but mTek tries to make flexible policy durations and payment terms in accordance with underwriter directives, allowing real-time notifications during the claims process.
